Name: Hotel Micolau
Telephone: +376 339 515

Question 1

What time can I check in from?

Accepted Answer

Check-in is available between 3:30 pm and 8:00 pm.

Question 2

What documents do I need on arrival?

Accepted Answer

Please have the ID card or passport for every guest ready. The tourist tax is also paid on arrival and is mandatory for guests aged 16 or over.

Question 3

Can I arrive before check-in time?

Accepted Answer

Yes, if your room is available. Early check-in is free for direct bookings.

Question 4

When is reception open?

Accepted Answer

Reception is open from 9:00 am to 12:30 pm and from 3:30 pm to 8:00 pm.

Question 5

How do I contact reception from my room?

Accepted Answer

Dial 9 from your room phone.

Question 6

What number should I call for an emergency outside reception hours?

Accepted Answer

Call +376 682 613, the reception emergency line.

Question 7

What time should I check out?

Accepted Answer

Check-out is at 11:00 am.

Question 8

What should I do before leaving?

Accepted Answer

Before you leave, wash the dishes, take the rubbish to the bins in front of the building next to Bar Derby, and return the keys at reception.

Question 9

What should I do if I leave before 9:00 am?

Accepted Answer

Please let reception know in advance so we can arrange your departure.

Question 10

Can I check out later?

Accepted Answer

Yes, you can request check-out until 5:00 pm if available. It costs €30 and is free if you booked directly.

Question 11

How do I adjust the heating?

Accepted Answer

Use the thermostat located in your room.

Question 12

What is included in the room?

Accepted Answer

Your room includes sheets, towels and toilet paper.

Question 13

What is the access card for?

Accepted Answer

The card opens the building, your room, the lights and the parking area. Parking has an extra cost.

Question 14

Is cleaning provided during my stay?

Accepted Answer

Yes. For stays longer than 7 nights, one cleaning refresh is included.

Question 15

Can I do laundry at the hotel?

Accepted Answer

Yes. There is a self-service laundry room on floor -1. 10 kg washer: €5. 15 kg washer: €6.50.

Question 16

Where do I dispose of rubbish and recycling?

Accepted Answer

Use the yellow bin for glass and packaging, the blue bin for paper and the black bin for other waste.

Question 17

Can I smoke indoors?

Accepted Answer

No. Smoking indoors carries a €500 fine.

Question 18

What are the quiet hours?

Accepted Answer

Quiet hours are from 11:00 pm to 9:00 am.

Question 19

Are parties allowed?

Accepted Answer

No. To respect the rest of everyone at the hotel, parties are not allowed.

Question 20

Where can I store my bike?

Accepted Answer

Please do not bring your bike into the room. You can leave it in the bike storage area on floor -2.

Question 21

Can I stay with my pet?

Accepted Answer

Yes, only with prior authorization and a supplement. Please check with reception before arrival.

Everything ready for your stay

Find the key answers for your stay at Hotel Micolau: arrival, reception, check-out, your room, laundry, recycling, hotel rules and useful contacts in Arinsal.

Everything ready for your stay

Find the key answers for your stay at Hotel Micolau: arrival, reception, check-out, your room, laundry, recycling, hotel rules and useful contacts in Arinsal.

Frequently Asked Questions | Guide for Your Stay in Arinsal

Everything ready for your stay

Find the key answers for your stay at Hotel Micolau: arrival, reception, check-out, your room, laundry, recycling, hotel rules and useful contacts in Arinsal.

What time can I check in from?

What documents do I need on arrival?

Can I arrive before check-in time?

When is reception open?

How do I contact reception from my room?

What number should I call for an emergency outside reception hours?

What time should I check out?

What should I do before leaving?

What should I do if I leave before 9:00 am?

Can I check out later?

How do I adjust the heating?

What is included in the room?

What is the access card for?

Is cleaning provided during my stay?

Can I do laundry at the hotel?

Where do I dispose of rubbish and recycling?

Can I smoke indoors?

What are the quiet hours?

Are parties allowed?

Where can I store my bike?

Can I stay with my pet?

Frequently Asked Questions | Guide for Your Stay in Arinsal

Everything ready for your stay

Find the key answers for your stay at Hotel Micolau: arrival, reception, check-out, your room, laundry, recycling, hotel rules and useful contacts in Arinsal.

What time can I check in from?

What documents do I need on arrival?

Can I arrive before check-in time?

When is reception open?

How do I contact reception from my room?

What number should I call for an emergency outside reception hours?

What time should I check out?

What should I do before leaving?

What should I do if I leave before 9:00 am?

Can I check out later?

How do I adjust the heating?

What is included in the room?

What is the access card for?

Is cleaning provided during my stay?

Can I do laundry at the hotel?

Where do I dispose of rubbish and recycling?

Can I smoke indoors?

What are the quiet hours?

Are parties allowed?

Where can I store my bike?

Can I stay with my pet?